- Orders can be cancelled before dispatch and the customer can ask for a full refund. The refund will be instantly credited in their INDIANHERBSONLINE WALLET as CREDIT. These CREDITS can be used to place orders at later time. Customer can also ask for a transfer of CREDITS to their Original Mode of Payment, which can be made within 2-3 week (business day( after approval).
- Orders once dispatched from our fulfilment centre in India, can not be cancelled or returned.
- In any case if there is any defect in the product delivered , customer can make a request with all details about the issue, and the amount paid will be refunded to their original payment mode within 2-3 weeks of refund approval.
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